Deliveries

At Salcura, we aim to give our customers the best experience when ordering from us directly. We aim to have all of our orders dispatched out within 24 hours from our warehouse Monday – Friday, so whether you're the type of customer who likes an order to arrive quickly or within a couple of days, we're sure we have a service to suit.

Upon checkout we offer the following services:

Next (Working) Day UK Delivery - £4.95 (FREE on Orders over £40)

Orders on this service have to be placed before 1pm to ensure same day dispatch and next working day delivery. Order dispatched on this service are sent with DPD Next Day delivery. Once dispatched you will receive a confirmation email or text from DPD, which will include your tracking number. DPD will continue to keep you updated on the delivery process and will provide you with a one-hour delivery slot. Any changes you wish to make to the delivery, please visit the DPD website with your personal tracking details. Our next working day DPD delivery service is offered for free if your total basket value (including any discounts) is over £40.

Standard UK Delivery – £3.95

Orders placed on this service are dispatched with Royal Mail, using a 2nd class service. This service will take between 3-5 working days and is untracked. If your order hasn’t arrived by the 6th working day, please do let us know and we will be happy to assist further.

Standard UK Tracked – £4.95

Orders placed using this service are dispatched by DPD and delivery will take between 2-5 working days. Once dispatched you will receive a confirmation email or text from DPD, which will include your tracking number. DPD will continue to keep you updated on the delivery process and will provide you with a one-hour delivery slot. Any changes you wish to make to the delivery, please visit the DPD website with your personal tracking details.

Saturday UK Delivery - £8.00

If you’re not available during the week and would prefer to have your order delivered on the weekend, we now offer a guaranteed Saturday delivery with the DPD. Orders for this service are operational from Monday – Thursday (all day) and Friday (before 1pm). Once dispatched you will receive a confirmation email or text from DPD, which will include your tracking number. DPD will continue to keep you updated on the delivery process and will provide you with a one-hour delivery slot. Any changes you wish to make to the delivery, please visit the DPD website with your personal tracking details.

Europe - £8.95

Orders that are being dispatched overseas will be sent using DPD. Delivery time schedules can vary, however on average orders are received within 5 working days. This service is fully tracked and a signature will be required upon delivery.

International (Royal Mail) - £15

Orders dispatched out on this service are sent out by Royal Mail Tracked and Signed for service. This service will allow us to track to the destination country and the tracking details are then passed over to the delivery service for that particular country. You will be able to obtain delivery information from your country’s postal dispatch service.

If for any reason, your order hasn’t been delivered within our advised time-frames, please get in touch with us on email: info@salcura.co.uk or call: +44 (0)208 979 3592 and one of our customer services team member will be happy to assist you.

Customer Advice & Orders
0208 979 3592

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